CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Gina,
I will respond to this patron.
Thanks
Shaney T. Livingston
Library Director
401 E. University Ave
Gainesville, Fl 32641
352) 334 – 3910
[log in to unmask]
-----Original Message-----
From: Gina Peebles [mailto:[log in to unmask]]
Sent: Tuesday, June 30, 2020 12:22 PM
To: Tammy Moore <[log in to unmask]>
Cc: BOCC (Only Commissioners) <[log in to unmask]>; [log in to unmask]
Subject: Re: Alachua County Library E-Books
Thank you for your email, which has been shared with the Library District for a response.
Gina Peebles, CPRP
Assistant County Manager - Chief of Staff County Manager’s Office
12 SE 1st Street • Gainesville • FL • 32601
352-337-6279 (office) • 352-538-8265 (mobile)
PLEASE NOTE: Florida has a very broad public records law (F.S.119).
All e-mails to and from County Officials and County Staff are kept as public records. Your e-mail communications, including your e-mail address, may be disclosed to the public and media at any time.
> On Jun 30, 2020, at 11:58 AM, Tammy Moore <https://urldefense.proofpoint.com/v2/url?u=http-3A__tammymoore.email-40yahoo.com&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=W5YG5HOV77DYpQofH0NHd1sypocuZ6is1OthohyQOXQ&m=Tymga9VpttFmyKkxK2x7kYwxz6RXCK_cnVPYDhY4lEg&s=ZDodiNI78Fu03U4alB0vANfGcPDLU25BeyNM4S44Fk4&e=> wrote:
>
> CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
>
>
> Good Morning,
>
> I am a Gilchrist County Resident who has enjoyed the Alachua County Library for the last couple of years. I have used my card to check out E-Books. I have loved having access to the Library's books.
>
> I got a notice to renew my card. I was eager to get this done, so I would not have any interruption of my account. I called and found out that I had to go in person to renew. The Library is not open, but they are doing curbside service. So, I would drive 50 miles with my children to renew my card with the same exact driver's license that I used to get my card with. Yes, to renew my card I would drive 50 miles to present the same driver's license to a curb side service. Once there, I found out I had to get out and go to the door. So, I unloaded the children went to the door and presented my ID. Great! No issues.
>
> Drive home 50 miles, log into my account to find that it has been deactivated. Of course now Library is closed, so I call on Monday and leave a message. Finally get a call back to find out that I am no longer able to check out E-books. That the Library Board has voted only to allow Alachua County Citizens to check out E-books because of the cost. But, I am still able to come there and check out books? That would be a cheaper route for you decision makers? So, if I checked out a book and did not return that would seem cheaper? I am beyond upset and disappointed. But, let me guess... it would only matter if I paid Alachua County Taxes.
>
> I know this e-mail will not make a difference, but I wanted you to know- I think this sucks!
>
> Thank you,
>
> Tammy Moore
> 352-213-4434
PLEASE NOTE: Florida has a very broad public records law (F.S.119). All e-mails to and from Library Staff are kept as public records. Your e-mail communications, including your e-mail address, may be disclosed to the public and media at any time
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