Mr. Rockey,
We are in the process of a new contract for waste pick up. So all of this information is useful.
Thanks for letting me know that you had a follow up phone call.
Mary A.
Mary Alford, PE
County Commissioner
Board of County Commissioners
12 SE 1st Street, 2nd Floor • Gainesville • FL • 32601
352-264-6900 (office) • 352-681-2410 (mobile)
PLEASE NOTE: Florida has a very broad public records law (F.S.119).
All e-mails to and from County Officials and County Staff are kept as public
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-----Original Message-----
From: Travis Rockey <[log in to unmask]>
Sent: Monday, January 4, 2021 5:30 PM
To: Mary Alford <[log in to unmask]>
Cc: Gus Olmos <[log in to unmask]>; Patrick Irby <[log in to unmask]>
Subject: Re: Complaint on Recycling Pick Up
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Thanks. Actions speak louder than words. I received a call from the same lady I talked to last week about not picking it up. She was calling me to see if it had been done. It is obvious that the right hand doesn’t know what the left is doing. If I quit paying my taxes, I wonder if the tax collector would be so lackadaisical.
Sent from my iPhone
> On Jan 4, 2021, at 3:47 PM, Mary Alford <[log in to unmask]> wrote:
>
> Good Afternoon Mr. Rockey,
>
> I have copied Gus Olmos, the Solid Waste Interim Director, Patrick Irby, the Acting Waste Collections Manager, on my response to your email. Hopefully we can determine what the issue is with having your yard waste collected. I am assuming your are aware of the requirements for the collection of yard waste - but if not, here is the link https://www.alachuacounty.us/Depts/SolidWaste/Residential/Pages/YardTrash.aspx.
>
> We will get to the bottom of the issue. Have a good afternoon and Happy New Year!
>
>
>
> Mary Alford, PE
> County Commissioner
> Board of County Commissioners
> 12 SE 1st Street, 2nd Floor • Gainesville • FL • 32601
> 352-264-6900 (office) • 352-681-2410 (mobile)
>
>
> PLEASE NOTE: Florida has a very broad public records law (F.S.119).
> All e-mails to and from County Officials and County Staff are kept as
> public records. Your e-mail communications, including your e-mail
> address, may be disclosed to the public and media at any time.
> -----Original Message-----
> From: Travis Rockey <[log in to unmask]>
> Sent: Monday, January 4, 2021 10:15 AM
> To: BOCC (Only Commissioners) <[log in to unmask]>
> Subject: Complaint on Recycling Pick Up
>
> CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
>
>
> Commissioners:
>
> I live at 7515 NW 187 Terrace, Alachua. Despite repeated calls to Alachua County Recycling and WCA, I cannot get yard waste picked up. Each Thursday, two trucks come through our neighborhood. One truck collects the garbage in the can and the other collects paper/plastic, but the third truck does not come. We are paying for it and WCA has apparently decided to save money by not doing their job.
>
> I have called numerous times to both the County and WCA. I’ve called in advance to remind them. I’ve called after they do not come. They tell me a supervisor for the County and WCA will monitor it. Nothing happens. They tell me I am on some list that the driver has to sign off on when he comes out here. He is apparently signing off, but not coming.
>
> You wonder why folks in our part of the county want to start Springs County, this is one reason. We cannot get the people we pay to do their job.
>
> What can I do to get people to do their job? Better yet, what can you do?
>
> Travis Rockey
> 7515 NW 187 Terrace
> Alachua, FL 32615
> 843-607-0803
>
> Sent from my iPhone
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