Thank you for your email, which has been shared with the Library District for a response.




Gina Peebles, CPRP
Assistant County Manager - Chief of Staff
County Manager’s Office
12 SE 1st Street • Gainesville • FL • 32601
352-337-6279 (office) • 352-538-8265 (mobile)


PLEASE NOTE: Florida has a very broad public records law (F.S.119).
All e-mails to and from County Officials and County Staff are kept as public
records. Your e-mail communications, including your e-mail address,
may be disclosed to the public and media at any time.
> On Jun 30, 2020, at 11:58 AM, Tammy Moore <[log in to unmask]> wrote:
>
> CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
>
>
> Good Morning,
>
> I am a Gilchrist County Resident who has enjoyed the Alachua County Library for the last couple of years.  I have used my card to check out E-Books.  I have loved having access to the Library's books.
>
> I got a notice to renew my card.  I was eager to get this done, so I would not have any interruption of my account.  I called and found out that I had to go in person to renew.  The Library is not open, but they are doing curbside service.  So, I would drive 50 miles with my children to renew my card with the same exact driver's license that I used to get my card with.  Yes, to renew my card I would drive 50 miles to present the same driver's license to a curb side service.  Once there, I found out I had to get out and go to the door.  So, I unloaded the children went to the door and presented my ID.  Great! No issues.
>
> Drive home 50 miles, log into my account to find that it has been deactivated.  Of course now Library is closed, so I call on Monday and leave a message.  Finally get a call back to find out that I am no longer able to check out E-books.  That the Library Board has voted only to allow Alachua County Citizens to check out E-books because of the cost.  But, I am still able to come there and check out books?  That would be a cheaper route for you decision makers?  So, if I checked out a book and did not return that would seem cheaper?  I am beyond upset and disappointed.  But, let me guess... it would only matter if I paid Alachua County Taxes.
>
> I know this e-mail will not make a difference, but I wanted you to know- I think this sucks!
>
> Thank you,
>
> Tammy Moore
> 352-213-4434

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